Browse the topics below to get quick, straight answers. If you do not see your question, you can always reach out and our team will walk you through your options.
Do your vehicles come with a vehicle history report?
Yes. For most vehicles we provide a vehicle history report or similar documentation so you can see reported accidents, mileage, and title history. If a report is not available for a specific vehicle, we will tell you up front and review our in-house inspection notes with you.
Can I take a test drive before I decide?
Absolutely. We encourage test drives so you can feel how the vehicle drives, check the features, and make sure it is the right fit. Bring your driver license and we will help you pick a route that matches your daily driving.
Can I have the car inspected by my own mechanic?
Yes. You are welcome to arrange an independent inspection at your own cost. We will work with you to schedule a time that is convenient and safely gets the vehicle to your mechanic.
How do you price your used cars?
We price our vehicles based on current market data, mileage, equipment, and condition. Our goal is to be competitive and transparent, so you understand why a vehicle is priced the way it is. Ask our team to walk you through how we arrived at the price on any vehicle.
What is included when I buy a car from EPCarGuy?
Typically, you will receive at least one key, a temporary tag, and your purchase documents. Some vehicles also include owner manuals or extra keys if we received them from the previous owner. We will go over exactly what is included with your specific vehicle before you sign.
Can I get approved if I have bad credit or no credit?
In many cases, yes. We work with lenders who specialize in helping customers with less-than-perfect credit, past repossessions, or limited credit history. Your approval and terms will depend on your full application, but we are here to help you explore your options.
How much down payment do I need?
Down payment requirements vary by vehicle, lender, and your credit profile. Some customers qualify with little money down, while others may benefit from a larger down payment to reduce the monthly payment. Talk with our team and we will show you different options based on your budget.
What kind of interest rate can I expect?
Your rate is set by the lender and is based on factors such as your credit, income, and the vehicle you choose. Once we submit your application, we will review all available offers with you so you can choose the option that makes the most sense.
How long does it take to get approved?
Most approvals are returned the same day, often within an hour during business hours. To speed things up, have your ID, income information, and residence details ready when you apply.
Can I use a co-signer to help my approval?
Yes, many lenders allow a qualified co-signer, which can improve your chances of approval or help you secure better terms. We can explain how co-signing works and what information your co-signer will need to provide.
For a full walkthrough of our financing process, visit our Financing page.
We look at the current market, your vehicle’s year, mileage, options, overall condition, and history. After a quick inspection and test drive, we will make a firm offer based on real numbers, not guesswork.
Yes. We handle trade-ins with existing loans all the time. We will contact your lender to get the payoff amount and apply any equity toward your next vehicle. If you owe more than the car is worth, we will explain your options clearly.
Generally, you should bring your driver license, current registration, the vehicle keys, and your payoff information if you still have a loan. If you have your title, bring that as well. Our team will let you know if anything else is required for your situation.
If you are selling us your car, payment is typically issued the same day once the paperwork is complete. If you are trading in toward another vehicle, your trade value is applied immediately to your purchase as a credit.
To see how our trade-in process works step by step, visit our Trade-In & Sell Your Car page.
Which services do you offer at the Paisano location?
At our Paisano location we offer Texas State Inspection (TSI), minor engine repairs, part installation, brakes, full diagnostics, preventive maintenance, and battery and electrical work. Our goal is to keep your vehicle running safely and reliably.
What is a Texas State Inspection?
A Texas State Inspection is a safety and emissions check required by the state. Our certified technicians inspect key components such as brakes, lights, tires, and emissions systems to verify your vehicle meets state standards.
How often do I need a Texas State Inspection?
In most cases, Texas requires a state inspection once a year, and it must be completed before you can renew your registration. Check your current inspection sticker for the expiration date.
How do I schedule service or an inspection?
You can call us during business hours, send us an email, or use the contact options on our Contact & Locations page. We will help you choose a time that works for your schedule.
What documents do I need to buy a car?
Most customers will need a valid driver license, proof of income, proof of residence, and proof of insurance before taking delivery. Depending on your situation, the lender may request additional documents, and we will let you know exactly what is needed.
How does the title transfer work?
We handle the title work for you. Once your purchase is complete, we prepare and submit the necessary forms to transfer the title into your name. If there is a lienholder, the title is usually sent to them by the state after processing.
When will I get my license plates and registration?
You will leave with a temporary tag that allows you to drive legally while your permanent plates and registration are processed. Timelines can vary, but most customers receive their plates within a few weeks. We will explain the current expected time frame at the time of sale.
Can you help me if I have out-of-state paperwork?
Yes, in many cases we can help customers who are moving to Texas or have out-of-state titles or registrations. Bring all of your existing paperwork and we will review it with you and explain the next steps.
If you did not find the exact answer you were looking for, our team is ready to help. Tell us a little about your situation and we will respond with clear options tailored to you.
You can also call us during business hours at 915-234-2573 (Paisano), 915-303-2573 (N. Loop), or 915-731-3117 (Lomaland) for quick answers.